Not at all. We handle everything — the AI configuration, the Wix installation, and all technical setup. You just fill a brief about your business and we do the rest.

Yes — you connect your own OpenAI or Anthropic API key directly. This keeps you in full control of your usage and billing, with no markup from us. Most clients spend $5–$20/month depending on conversation volume.

On the Pro plan, visitors can download their full conversation with your agent as a file. This is especially useful for professional services, therapy, or legal practices where clients want a record of what was discussed.

The Starter plan uses a focused prompt that covers your core FAQs and services. The Pro plan includes a more sophisticated prompt with a defined tone of voice, multi-topic flows, and nuanced responses — making the agent feel more like a genuine extension of your brand.

Your agent goes live and we monitor it for the first week. The monthly plan includes ongoing refinements so the agent keeps improving as your business evolves.

Yes, anytime with 30 days notice. The setup is a one-time fee. The monthly plan covers maintenance, refinements, and support.